Email us
Send an email to admin@phukettravel.co.th with the subject “PhuketTravel-WA data deletion request”. The button above prepares this email for you.
Use this page to ask Phuket Travel Co., Ltd. to delete information held by our PhuketTravel-WA WhatsApp integration. The same address also handles requests about booking payment records from this website.
Effective from .
Or write to admin@phukettravel.co.th with the subject “PhuketTravel-WA data deletion request”.
Send an email to admin@phukettravel.co.th with the subject “PhuketTravel-WA data deletion request”. The button above prepares this email for you.
Include in your email:
Our staff may ask for proportionate information to confirm that the request relates to your own data, for example by replying to the WhatsApp number concerned. We will not ask for passwords, verification codes, full payment-card details or identity documents, so please do not send them.
The request covers the records held by our private receiver and the associated Grok Bot inputs, reply drafts and any stored context relating to your enquiry. Some of that data is held by our service providers, so we may need their assistance to complete the deletion.
We will confirm by email what has been deleted. If any record must be kept under a legal requirement, or if part of the deletion cannot be completed, we will explain what remains and why.
It does not delete your WhatsApp account, the chat history on your own phone, or information that WhatsApp or Meta keep independently of us. To remove those, use WhatsApp's own settings.
Requests about records from a booking payment on this website use the same email address. How long we keep those records is described in the privacy notice; the WhatsApp sections are in section 15.